What are the applicable VAT charges?
Currently TermxCash only charges VAT for orders under $150 shipping to the UK and EU countries. TermxCash will collect the […]
TermxCash will cease sales to Mainland China users, effective Jan 01, 2023.
At TermxCash, we are committed to providing our users with the best experience possible while adhering to local regulations and
The tracking number shows Delivered but not received.
A) Please check your mailbox, check the express customer service. B) Please contact customer service on our site for help.
How to know if the order has been shipped?
When an order is fulfilled, tracking information will be submitted and the customer will receive a confirmation email regarding the
Shipping delay.
In instances of delayed shipping, TermxCash customer service will send out a notification email confirming the shipping date.
Why do some TermxCash products have a long delivery time?
Some products have longer manufacturing cycles than others. Other instances of pre-ordering or back-ordering for select products can also affect
What does“Insufficient funds to pay transaction fee” mean?
In order to send bitcoin, a transaction fee (commonly referred to as “gas”) must be paid to the network. The
Understanding Blockchain Transactions
1. What is the blockchain transaction broadcast mechanism? The transaction broadcast mechanism in blockchain refers to how transaction data is
If the TermxCash Crypto app ever gets delisted from the app store or the company shuts down, will I still be able to access the coins on my TermxCash products?
Yes. TermxCash products are manufactured using a chip key generation process. This means you can be confident that if for
If TermxCash’s database or backend system is hacked, will the coins on my TermxCash products be at risk?
TermxCash does not keep any copies of the private key on our database or anywhere else. Since we do not